FAQs

 

 

Ordering

• How do I place an order?
  • Browse our products, add items to your cart, and proceed to checkout.
• What payment methods do you accept?
  • We accept PayPal.
• Can I order by phone?
  • Yes, you can place an order by calling us at [phone number].
• Do you offer international shipping?
  • Yes, we ship internationally. Please refer to our shipping policy for details.

Shipping

• How much does shipping cost?
  • Shipping costs vary depending on your location and the size and weight of your order. Please refer to our shipping policy for details.   
• How long will it take to receive my order?
  • Delivery times vary depending on your location. Please refer to our shipping policy for details.
• What happens if my order arrives damaged?
  • Please contact us immediately and we will arrange for a replacement or refund.

Returns & Exchanges

• What is your return policy?
  • We offer 30-day return policy. Please refer to our return policy for details.
• How do I return an item?
  • Follow the instructions on our return policy page.
• Do you offer exchanges?
  • Yes, we offer exchanges for most items. Please refer to our return policy for details.

Other

• Where can I find your privacy policy?
  • Our privacy policy is available here.
• How can I contact customer service?
  • You can contact us by email at support.nexzens@gmail.com or by phone at 9510813584.
• Do you have a physical store?
  • Yes, our store is located at devilla.